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ISH Services
Instructors
 
Frances Ignacio

LPN, Senior Consultant, Clinical Services
Approved Central Services Technical Course Instructor

Ms. Ignacio has over 30 years experience in healthcare with a particular emphasis in the area of Central Sterile Processing and Laundry/Linen. She has served as Central Processing Manager of a 13 entity consolidated Healthcare system where she managed five Central Sterile Processing departments. She has served a dual role at ISH, both in Interim Management and in Assessment and Business Process Redesign roles. She has extensive experience in training staff in Central Sterile Best Practices, and has experience in both the OR, PACU and Emergency departments. Frances is a Licensed Practical Nurse, and is certified in Central Service Materials Management concepts through the International Association of Hospital Central Service Materials Management. (IAHCSMM). She is a member of the American Society for Hospital Central Service Professionals, the Missouri Association for Hospital Central Service Personnel, where she twice served as President. She is an IAHCSMM Approved Central Services Technical Course Instructor.

 
Dorothea C. Conroy
RN, Senior Consultant, Clinical Services
Approved Central Services Technical Course Instructor

Ms. Conroy has over twenty-five years experience in Healthcare with a special emphasis in the area of Central Sterile Processing. Her hands-on knowledge of Central Sterile and Materials Management within hospital systems has provided her with the expertise to analyze processes within these environments, and to recommend and implement best practices. Ms. Conroy additionally brings superior management and administration skills, extensive experience in education and training and the ability to communicate across organizational levels and departments. Ms. Conroy understands the role of Instrument Asset Management in overall improved efficiencies within the Supply Chain. She is a Certified Sterile Processing Distribution Technician and a Certified Sterile Processing Distribution Manager through the Certification Board. She holds a BS degree in Healthcare Administration from St. Joseph College in North Windam, Maine, and a Nursing Diploma from Good Samaritan Hospital School of Nursing in Cincinnati, Ohio. She is a member of the American Society for Healthcare Central Service Professionals, and the American Operating Room Nurses Association.

 
Marvin “Duke” Ellington
Senior Consultant, Clinical Services
Approved Central Services Technical Course Instructor

Mr. Ellington has over 30 years experience in Central Sterile Processing, Laundry and Linen Services, Purchasing, and Automated Information Systems. He was the first hospital professional in the nation to utilize bar code technology for tracing issues of medical supply items. Serving in numerous Interim Management roles for major hospital systems, he has extensive experience training staff in both Central Sterile best practices, and Instrument Asset Management. He holds advance membership status in the ASHMMP and is a member of IAHMMP and AAMI. He is an affiliate member of the American Society of Hospital Central Sterile Personnel through the American Hospital Association. (ASHSCP).

 
Joseph H. Muraski
MA, RN, Senior Consultant, Clinical Services
Approved Central Services Technical Course Instructor

Mr. Muraski possesses over twenty-six years of experience in healthcare as a senior level professional with an extensive background in Central Sterile Processing, including physical and operational redesign and development of orientation, employee education and quality assurance programs. He has served in Interim Management Roles, and in education and training roles in both Central Sterile and OR positions. He has served as a Regional Manager of Sterile Processing for five separate hospitals, managing a staff of 48 employees and servicing 40 operating suites for a large Midwestern Healthcare system. Mr. Muraski has extensive experience in nursing in the areas of critical care, including medical, surgical and coronary care units. He has a Master’s degree in Hospital Administration Services from the College of St. Francis, and received his RN from Missouri Baptist Hospital School of Nursing.

 
Kermit Siegle
CRCST, Senior Clinical Associate, Certified Sterile Processing Specialist
Approved Central Services Technical Course Instructor

Mr. Siegle is an operational expert in the area of Central Sterile Processing. His hands-on knowledge of Central Sterile and Materials Management within hospital systems has provided him with the expertise to analyze processes within these environments, and to recommend and implement best practices. Mr. Siegle additionally brings superior management skills, technical skills in systems implementations and the ability to communicate across organizational levels and departments. He is a certified Censitrac Specialist, with an in-depth understanding of the role technology plays in Instrument Asset Management optimization strategies. Mr. Siegle has attended Wayne State University, with studies in Biological Sciences, Chemistry and Physics. He is certified by IAHCSMM.
 
Brenda Paulsen
CRCST, Senior Clinical Associate, Certified Sterile Processing Specialist
Approved Central Services Technical Course Instructor

Ms. Paulsen has almost twenty years experience in Healthcare with a particular emphasis in the area of Central Sterile Processing. Her hands-on knowledge of Central Sterile, Clinical Supply Chain and Surgical Services in the hospital environment has provided her with the expertise to analyze processes within these environments, to recommend and implement best practices. Her understanding of OR Supply Chain processes and their role in risk management and cost management brings added value to her clients. Ms. Paulsen additionally brings superior management skills, facilities design and renovation and the ability to improve operating efficiency of the Sterile Processing Department. Ms. Paulsen has achieved Sterile Processing Certification from Purdue University, is certified as a CRCST with IAHCSMM and has a Certificate in Advanced Medical Terminology from Franklin Medical Center.
     
 
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