ISH has qualified resources to meet your organization’s temporary management needs. ISH can fill a management vacancy by both managing and improving your department during the recruitment process and then by mentoring and educating your new hire.

An ISH Interim Manager will manage the daily operational activities of the department and assure all operational, clinical, or business improvement initiatives are identified. For clinical areas this individual works closely with leadership to provide quality patient focused service by integrating clinical, operational and information related processes. For the business support areas this individual will also work closely with leadership to provide both operational and financial improvements during the completion of the interim management duties.

Why choose ISH for your Interim Management needs?

Something we believe is very important for you to consider as you select the route you take for temporary management, in addition to the individual, is the company that stands behind your Interim Manager. ISH is a company that has dedicated practice areas for improving the performance of:

Our interim managers are not only qualified and credentialed in the areas you need, but they are also highly experienced project managers focused on staff development, leadership development, quality and productivity improvement, and overall communications. What you purchase when you hire ISH is direct access to the entire intellectual capital of over 200 ISH consultants. Zero cost resources that significantly expand the knowledge and experience you are getting even beyond what the individual “interim manager” brings.

We learn from each of our projects which allow our associates to harness the collective intellectual capital and knowledge of ISH gained from our previous projects. This knowledge resides in our proprietary toolkit of “best practice; best use of software” policies, procedures, education programs, business analysis tools, decision making workshops, and training guides that we have developed through our previous experiences.

Finally and perhaps most significant is that our interim managers are all ISH employees. They all have an internal reporting structure and QA Engagement Management to ensure the service you receive is of the highest quality. Because we have this structure you can be assured that the quality of the outcome is not just the responsibility of the interim manager we place. It extends upwards to the SVP of the Practice Area, the EVP of ISH, and finally to the CEO. If there are issues or problems, we ensure the continuity of services. Let’s be honest, interim managers can encounter personal problems that prohibit them from being on site or even knowledge based problems that left unaddressed could inhibit the delivery of the expectations. Because our client’s relationship is with ISH as a whole, we are prepared to deal with any situation in a manner that is timely and seamless to you…and to your expectations.

Other ‘lower cost’ options do not have any of these supporting attributes and hence are inherently risky. Risky in terms of not meeting your expectations or, even worse, of dragging down the departmental performance. Many ‘finder’ organizations purely broker introductions between hospitals and self-employed ‘contractors’. These individuals have few tools, no corporate support, and no QA. Unlike the ISH Interim Manager, they are all on their own.

Finally, we encourage you to ask our clients. They will tell you how ISH delivered on the promise we made to each of them.

• Optimizing Human Resource Management
• Managing efficient staff scheduling
• Analyzing workflow
• Staff Development
• Maximizing productivity
• Ensuring compliance with hospital policies and regulatory agencies (JCAHO, AAMI, OSHA, AORN)
• Interacting with staff on a daily basis to ensure quality of service
• Performing ongoing staff competency evaluation
• Providing hands-on training where necessary
• Acting as liaison with related departments
• Reviewing, revising and validating policies and procedures
• Providing input for departmental budget building