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August 2, 2004
ISH Services
FOR IMMEDIATE RELEASE:

LAWSON’S SURGICAL INSTRUMENT MANAGEMENT SHOWS MOMENTUM WITH FIVE NEW CONTRACTS IN Q4 2004

Lawson Solution Selected by New York Academic Medical Center to Reduce Surgery Delays, Control Instrument and Staff Costs

ST. PAUL, Minn., August 2, 2004, – Lawson Software (Nasdaq:LWSN) signed five new contracts representing 17 hospitals in Lawson's fourth quarter, which ended May 31, 2004. The healthcare providers licensed Lawson Surgical Instrument Management to reduce surgery delays and control instrument and staff costs.

Winthrop-University Hospital is one of the healthcare providers that chose Lawson’s Surgical Instrument Management to help automate the management of its surgical instruments and trays. The hospital is a 591-bed university-affiliated medical center and Level 1 Trauma Center located on Long Island in Mineola, NY. A major regional healthcare resource, the hospital has been a leading healthcare provider for more than a century and has a deep commitment to medical education and research.

As part of an initiative to revamp its Sterile Processing Department, Winthrop and external consultants from ISH, a firm that provides strategic IT and logistical planning, management and implementation services to the healthcare industry, decided that surgical instrument management software was necessary to reap the best gains in quality and efficiency.

“The administration at Winthrop-University Hospital is providing support and resources to maximize quality outcomes and best practices within the Sterile Processing Department to assure ‘optimum patient care,’” said Carol Reilly, senior vice president, Clinical Practice, ISH.

“Between the newly renovated, state-of-the-art Sterile Processing Department and the Lawson Surgical Instrument Management product, Winthrop will be able to meet its vision and goals,” added Retta Sengstock, project manager, ISH. Winthrop wanted to minimize surgery delays caused by instrument set errors and also control surgical instrument costs. After researching their options, Winthrop chose Lawson because of its leadership in resource optimization solutions.

“We looked for a system that would help us improve the quality of our surgical tray assemblies and track instrument exceptions so we could better serve O.R. staff and patients,” said Rich Kraft, director of sterile processing at Winthrop-University Hospital. “A key benefit of Lawson is that it is a critical component of our business process optimization that will enable us to bring our entire surgical instrument management process back in house, resulting in a more cost and time efficient department.”

In addition to helping Winthrop reduce surgical delays and improve productivity, Lawson will enable the hospital to improve training for its sterile processing staff. Winthrop sought a software tool that would shorten training time while improving staff performance. By providing an online visual aid for instrument recognition, the Lawson application will simplify the training process and promote more accurate tray assembly.

"Lawson Surgical Instrument Management helps hospitals efficiently ensure that the right instruments are available where and when they are needed," said Angie Franks, vice president of healthcare market development, Lawson Software. "Winthrop and many other leading healthcare providers are choosing Lawson Surgical Instrument Management to help save valuable time, improve patient care, and bolster their bottom line. "

Lawson serves more than 500 healthcare industry clients representing more than 4,500 facilities, including eight of the top 10 integrated delivery networks. The company also serves managed care systems, academic medical centers, hospitals, clinics, physician group practices, home healthcare, long-term care and other health services enterprises. Lawson solutions help healthcare organizations manage their business so they can focus on their patients, automate and streamline materials management for a better bottom line, and overcome the challenges of labor shortages.

About Lawson Software
Lawson Software provides business application software and services that put time on the side of services organizations in the healthcare, retail, government and education, banking and insurance and other markets. Lawson's software suites include enterprise performance management, distribution, financials, human resources, procurement, retail operations and service process optimization. Headquartered in St. Paul, Minn., Lawson has offices and affiliates serving North and South America, Europe, Asia, Africa and Australia. Additional information about Lawson is available at www.lawson.com.

About ISH
Since 1989 ISH has been a premier provider of strategic IT, Clinical and logistical planning, management, education and implementation services to the Healthcare industry. They have partnered with some of the largest facilities in the country, and their people are respected professionals and thought leaders from throughout the Healthcare field.

Forward-Looking Statements
This press release contains forward-looking statements. These forward-looking statements contain statements of intent, belief or current expectations of Lawson Software, Inc., and its management. Such forward-looking statements are not guarantees of future results and involve risks and uncertainties that may cause actual results to differ materially from the potential results discussed in the forward-looking statements. The company is not obligated to update forward-looking statements based on circumstances or events that occur in the future. In addition to factors discussed above, risks and uncertainties that may cause such differences include but are not limited to: a decline in general economic conditions; uncertainties in the software industry; global military conflicts; terrorist attacks in the United States, and any future events in response to these developments; changes in conditions in the company's targeted service industries; increased competition and other risk factors listed in the company's most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission and as included in other documents the company files from time to time with the Commission.

 
     
 
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