Too many days are ruined before the day begins when incomplete trays are sent to the OR. The ISH Clinical Integration and Instrument Processing Solution has been developed by industry experts to resolve your instrument processing problems by focusing on basic principles. We work with you to restore confidence in your Instrument Processing Department through our "hands-on" education and training program.

Central Sterile Departments are the hospital’s circulatory system assuring that the right item flows to the right place at the right time and in the right condition. The behind-the-scenes tasks performed here impact directly on patient safety, physician satisfaction and quality of service.

Our ISH teams of Sterile Processing specialists are certified and have in-depth operational experience. They can aid your organization in assessing current state and in developing business processes that will improve both operational and financial performance.

Our Sterile Processing Professional Education and Development programs can prepare your staff for certification, provide CEUs and enhance their knowledge base. Our programs are recognized both by IAHCSMM and the CBSPD.

Key to having well-managed operational activities is an efficient organizational structure. Do you have productivity and staffing indicators? Do you have a strategic staffing plan in place? Do you have a staffing plan to improve workflow? Our Project Managers work closely with the hospital's administrative, medical, and clinical leadership. Our Clinical Specialists assist in the management of the day-to-day operational activities to improve each department's total business performance.

Quality Assurance can be improved by coordinating your sterilization action plan with Infection Control. Do your policies and procedures ensure satisfactory outcomes and physician satisfaction? Does your documentation reflect current best practices for sterilization and instrumentation? To guarantee improved performance of day-to-day activities, our team works with you to strengthen relationships with staff, surgeons, and executives. We use our "hands-on" approach to transfer skills and knowledge to ensure your hospital or health system realizes maximum cost savings and quality benefits. Our clients are our best advocates. Click here to see what the Manager of Infection Control for Stanford Hospitals & Clinics in California had to say about the professionalism of an ISH consultant: Testimonial

Has your department met JCAHO standards? Our highly trained SPD and OR experts can assist with a mock survey to assure readiness.

Efficient use of space and equipment utilization are key factors in successful SPD departments. Does your department have standardization programs for cleaning agents, detergents and lubricants? Are ventilation and air exchanges adequate? Are you meeting regulatory compliance? Is the process flow from decontamination through pick and pack efficient? From "needs-assessment" to implementation, our technical specialists can help you build an efficient and economic sterile processing operation. Our independent consulting services ensure you get just the right equipment to meet your current and future processing needs. ISH evaluates the "Total Processing Environment" to determine the appropriate space utilization matrix that will be required to deliver the highest quality service and cost savings. Using either a Centralized or Decentralized model, we will maximize your available space.

Has your department established competency requirements and training programs? Are you prepared for the federal and state mandates on SPD certification? Recertification? ISH’s on site programs provide the education and hands-on training to meet your specific needs. (SPD Education)

Could your organization benefit with both reduced costs and increased efficiency from integrating an on-site centralized case cart system or a fully integrated off-site processing center? ISH can assist with strategic planning, cost benefit analysis, efficiency modeling, revenue generation projections, quality impact projections, pre-implementation due diligence, and process standardization protocols. Whether it is an on-site centralized case cart system or a fully integrated off-site processing center, call us to find out how we can help.

Optimizing your use of current instrument inventory coupled with instrument set standardization can improve your department’s level of efficiency. Do you have an Instrument Asset Management software system? Do you have a high level of physician satisfaction around your procedure driven delivery systems? Are you satisfied with your instrument repair vendor and processes? Are you satisfied with your level of control over instrument expense? ISH works with the leading vendors to provide IAM systems and Repair solutions to enhance your department’s instrument solutions.

No matter which information system you use, ISH maximizes the return on your investment by implementing proven methodologies that focus on value. With your software now an effective resource, your operation will run smoother, more efficiently and give you more time to focus on your patients.

Does your organization have a reliable source of Interim Management candidates who can not only fill key management roles, but also provide both mentoring and suggestions for improved operational and financial performance? ISH has qualified resources to meet your organization’s management needs. ISH can fill a management vacancy while both managing and improving your department during the recruitment process, or mentor and educate your new hire (Interim Management)