| April
20, 2005 |
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| ISH Services |
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| West
Penn Allegheny Health System |
| Dear
Crawford,
On
behalf of the PRISM Executive Steering Committee,
I would like to congratulate you on the successful
completion of Phase 1 of PRISM. We thank you for
your diligent efforts and it is because of those
efforts that PRISM Phase 1 was so successful.
Enclosed is a notepad and pen as a token of my
appreciation for all of your efforts. Thank you
again for your dedication and hard work.
Ron Waetzmann
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