Dear Carol,

I am taking the liberty to write this letter to acknowledge the efforts of Rhetta Sengstock.

I have known Rhetta for a number of years. Over that time, we have joined forces on more than one professional project. Each venture has yielded mutual professional benefits. As I am sure you are aware, it is often difficult for a person in my position to chose and place trust in an outside consulting firm. The outcome of such an alliance should ultimately reflect to my superiors, my vision for future, beneficial institution-wide changes. However, it is through my long-standing relationship with Ms. Sengstock that I have developed an explicit confidence and trust in her abilities as a professional and a consultant. To this day, she remains extremely honest and straightforward - a person who goes to great lengths to satisfy a client. I don't need to tell you how she reflects your company and how her dedication and enthusiasm is a true magnet to potential clients. It is because of my trust in her that I agreed to meet with ISH and further felt comfortable starting our venture. It is also one of the many reasons I would recommend your services to my colleagues.

I have been very pleased with our dealings over the past months. I hope this letter reflects the value and confidence I place in my relationship with Ms. Sengstock and ISH. I feel our mutual efforts will benefit us both in the future and look forward to a longstanding relationship.

Sincerely,
Winifred B. Mack