Dear John,

Rockingham Memorial Hospital (RMH) took a very methodical approach relative to evaluating a variety of Lawson implementation consultants. We defined our selection criteria, and researched a number of reference accounts. The results of our research proved the following:

ISH has a good reputation with their client base.
ISH has the experience we were looking for.
ISH has a proven enabled business strategy model, with the focus on
process improvement as the beginning phase of implementation.
ISH team has technically capable personnel who also project a
professional and friendly attitude.
ISH fee structure was well defined and competitive.

Best regards,

Fonda W. Shifflett
IS Project Director
Rockingham Memorial Hospital