Dear Mr. Uliano

I am the Administrative Director of Operative and Invasive Services at Greater Baltimore Medical Center (GBMC) in Baltimore, Maryland.

I have had the utmost pleasure in working with one of your consultants, Frances Ignacio. Frances served as the interim manager of our Central Sterile Processing Department for approximately nine months. In that time, Frances organized the department and made changes that GBMC can most certainly be proud of in every way.

Frances became an immediate member of the GBMC team. She was well liked and respected by all who interacted with her. She was a manager's dream and truly a great employee.

Everyone at GBMC will truly miss her and I will most of all. You are fortunate to have such a person in your employment.

Sincerely,

Maureen G. Moore, MS, RN
Administrative Director of
Perioperative and Invasive Services